Our Policies

Pets

We are a non-pet property. Please respect this policy.  A cleaning fee of up to $250 may be assessed.

Smoking

We are a smoke-free property. This includes your porch/balcony, and other sitting areas on the property. Smoking violations will be subject to a fee of up to $250.

Deposit/Payment

We run the first night’s stay + tax on a credit card (MasterCard, Visa, Discover, American Express) at the time of booking. The balance is due upon arrival (limit 2 transactions per reservation at check-in). We do require a credit card on file for all reservations. Our tax rate is 13% (7% local and 6% state tax).

Cancellation

Because of our size, cancellations affect the Gruene Cottages significantly. A $25 transaction fee per room is charged when a refund is issued. If cancellation is made within 2 days of scheduled arrival, a fee of $125 will be deducted from your deposit and the remainder is refunded to the credit card on file.

Children

We welcome children in any of our rooms.

Occupancy/ Extra Person Fees

Room rates are listed with each room description and are based on double occupancy. Extra guests, where permitted, are charged $25 per night.

Minimum Age to Reserve a Room

There must be an adult of 21 years or older in each guest room.

Check in/ Check out

Rooms are available for check in at 3:00pm.

Check out is 11:00am.

Minimum Night Stays

A two night minimum are usually required for weekend stays, and a three night minimum for most holidays.

Housekeeping/ Room Services

We offer a daily housekeeping service between 9am and noon. Unfortunately, a “Do Not Disturb” sign will prevent them from entering your room for any reason.

Parking

We offer on-property parking.  Please use good manners.

Lost and Found

We hold items for 7 days, and then contribute appropriate items to chartiy.  If claimed, we ship USPS and add the charge to your account.

Firearms

No open carry firearms, please.

Swimming Pool

Follow the posted rules.  PLEASE don't take glass into the pool area.  Pool towels are not provided.